Return Policy

At [Supermarket Name], we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

1. Returns with Receipt

• Items can be returned within 7 days of purchase with the original receipt.

• A full refund will be issued in the original method of payment.

• If the original payment method is unavailable, store credit may be issued.

2. Perishable Items

• Perishable goods (e.g., fruits, vegetables, dairy, meat, frozen items) can be returned within 24 hours of purchase if found spoiled or defective.

• Must be returned with proof of purchase and original packaging.

3. Non-Perishable and Packaged Goods

• Unopened and undamaged non-perishable items may be returned within 7 days.

• Opened or partially used items are not eligible for return unless they are defective.

4. Items Not Eligible for Return

• Prepared food (hot meals, deli)

• Items marked "Final Sale" or "Non-Returnable"

• Gift cards

• Health and hygiene products (e.g., baby formula, sanitary items)

5. Exchanges

• We offer exchanges for the same item if it's defective or damaged.

• Exchanges are subject to product availability.

6. No Receipt?

• At our discretion, returns without a receipt may be eligible for store credit at the lowest sale price.

• A valid ID may be required.

7. Online Orders

• For returns on delivery or online orders, please contact our customer service within 48 hours of delivery.

Contact Us

If you have questions about our return policy, please contact:
📞 [Phone Number]
📧 [Email Address]
📍 Visit us at: [Store Address]